Very happy with the service we received, from customer care to the mechanic calling to give me the breakdown of recommended services and prices. My car was ready when they said and the cost was exactly what they quoted me. We will definitely be back.
Super great staff, we needed our transmission flushed for a road trip and they were able to quickly fit me into their schedule.
These guys are awesome! They are very competent and skilled at what they do, and above all else, these guys are honest. How refreshing is that! I am a customer for Life. Well Done
Zack (Customer Service manager) was amazing!!! I had issues with hard shifting in the first 3 gears and he knew exactly what was going on and other potential issues it could be. Literally had it diagnosed in a hour and pointed me in the direction he needed to go with it. Cost I rate a little spendy but these guys are the pro's. Between time it took them, cost, and customer service I am very pleased and would recommend this shop (Sprague by Sullivan) to everyone. Thanks Zack 😊🙏
I was very satisfied with the service and care that I received at your Spokane Valley location. I needed work done on my daughter's dodge minivan transmission and stopped in to find out when they could look at it. The customer service mgr. (Ryan) said just call ahead and they would work it in, I took it in the next day left it for a few hours. They fixed it that day, called me and said it was ready. They replaced some sensors the price was very reasonable and I would not hesitate to recommend them to others. Thank you for fast, honest and professional service.