Zack (Customer Service manager) was amazing!!! I had issues with hard shifting in the first 3 gears and he knew exactly what was going on and other potential issues it could be. Literally had it diagnosed in a hour and pointed me in the direction he needed to go with it. Cost I rate a little spendy but these guys are the pro's. Between time it took them, cost, and customer service I am very pleased and would recommend this shop (Sprague by Sullivan) to everyone. Thanks Zack 😊🙏
We brought our car in expecting a huge repair bill and left with the cost of an oil change. Ryan always takes excellent care of us!
I was very satisfied with the service and care that I received at your Spokane Valley location. I needed work done on my daughter's dodge minivan transmission and stopped in to find out when they could look at it. The customer service mgr. (Ryan) said just call ahead and they would work it in, I took it in the next day left it for a few hours. They fixed it that day, called me and said it was ready. They replaced some sensors the price was very reasonable and I would not hesitate to recommend them to others. Thank you for fast, honest and professional service.
The crew was outstanding, honest, professional. Would absolutely use them again. Ryan took the time to answer all my questions, and going over the warranty. Very pleased.
These guys seem to be the only trustworthy, competent auto shop in the Valley. The dealership screwed me, guy on Trent didn't catch the rattle in my motor, AAMCO is the only place that makes a complete list of everything wrong, prices it together & separate, & prioritizes repairs so I know how much needs to be done right away & what can wait. They even helped us save $1000 on their estimate by answering questions about how to do some repairs ourselves. I'll be taking all my rigs to AAMCO in the Valley from now on, even my company vehicles.